Virtual Counseling

Jul 27, 2020 | Uncategorized

Can God use Virtual Counseling?

by Keith Phillips, DMin., LPC, LPC-S

A New Normal

It is an understatement to say that March of 2020 was the beginning of rethinking a new normal. COVID-19 saw to it. In addition to taking new precautions for our health, coloring outside the lines became essential to moving forward in many ways.

Here at New Day Counseling we understood that the pain, confusion, brokenness, and the difficulties of life would not adhere to the presence of a pandemic; they actually become more of a reality. So as ministers called to the counseling ministry we had to step out of our comfort zone if we were to be obedient to Christ and the servants of others.

. . . the pain, confusion, brokenness, and the difficulties of life would not adhere to the presence of a pandemic; they actually become more of a reality.

This leads me to the topic of virtual / online counseling. It is different, I agree. However, it is an adjustment that can be very effective. We believe that God is still working, still speaking into our lives. He is not waiting out the pandemic. He is at work in our souls.

Unconventional Processes for Serious Change

Sometimes God presents us with an unconventional process to see if we are serious about change in our lives, and sometimes He works through an unorthodox manner to reveal something about His character that we have not known.

Let’s consider the various and changing platforms of Jesus as He spoke truth into people’s lives. He was on hillsides, in deserts, and on water. He touched lives from boats, gardens, temples, grave yards, and private homes. None of these hindered the power or reception of the message, though they were obviously different and unique in their own right.


. . . God will use anything at any time for anyone who will trust Him.


We read in Exodus 15 that for three days after their miraculous release from Egypt, the children of Israel had found no water until they arrived at a place called Marah. Here they found water but it was unimaginably bitter and they complained. God instructs Moses to take an old piece of wood that was lying on the ground and cast it into the water, and instantly the water became drinkable.

Learning to live the redeemed life is an ongoing process. God wants us as He did these tired and thirsty Israelites to be willing to no longer think like they are still in Egypt, which is a picture of the world systems oppression. He wanted them to see that the redeemed life is recognizing that God will use anything at any time for anyone who will trust Him.

If God would use a weathered, unwanted, old piece of wood to change water to satisfy a physical need, isn’t it possible that He would use a virtual counseling process to satisfy a soul that is experiencing the bitterness of our current events?  

Consider these three benefits of Virtual Counseling:




 . . .Online treatment was just as effective as face-to-face treatment for depression.

Obviously the virtual session is not designed to equal all of the benefits of a face to face counseling experience, however, we are discovering that the virtual format is working very well with many. Also, research documented by the Journal of Affective Disorders has found that online treatment was just as effective as face-to-face treatment for depression.[1]



At New Day, our counselors adhere to strict professional and ethical client confidentiality codes. This is why we intentionally researched and chose a top of the line resource as HIPAA-approved, Cisco WebEx.


Feel free to check them out on the link provided.





With virtual counseling you can connect from anywhere with your computer or cell phone. Plus, you do not have to think about traffic, weather, or the expense of driving to your session. You can stay at your home or any place you feel is confidential and safe for your appointment time. For some virtual counseling is less threatening than traditional face to face therapy.

Just wanted you to know that we are here to serve, so consider contacting New Day Counseling about a virtual / online session. We would consider it a privilege to meet you and to get to know you. Just call 699-4290 or go to We look forward to hearing from you!



[1] Morin, Amy. “Does Online Therapy Work: Here’s What Science Says.” Accessed July 7, 2020.



Dr. Keith Phillips

Counseling Director

Keith Phillips DMin., LPC, LPC-S, is a Licensed Professional Counselor and a Licensed Professional Counselor Supervisor. His therapy style is a Cognitive Behavioral Therapy integrated with a biblical worldview; he is also certified as a Prepare and Enrich Marriage Counselor and an Anger Management Specialist.

More About Keith

Keith has worked with substance abuse clients at Miracle Hill Ministries and The Forrester Center. Prior to receiving his Doctorate of Ministry from North Greenville University, he received his Master of Arts in Professional Counseling and Bachelor of Science in Psychology from Liberty University. Keith also served as Single Adults Minister (ages 40+) at First Baptist Spartanburg.

Dr. Keith Phillips' services include:

Premarital / Marital • Divorce • Career Guidance • Pornography • Grief & Loss • Anger • PTSD • Substance Addiction • Single Parenting • Blended Families • Anxiety & Depression • Coping Skills • OCD


 Keith offers (fee based) individual and group supervision for graduate level counseling students and LPC Associates interested in obtaining licensure in SC.

Deandra Comer

Student Counselor / Girls Ministry Director

Deandra Comer received her Master of Arts in Professional Counseling from Liberty University and is pursuing her state licensure certification. Deandra counsels with preschoolers, young girls, boys, and ladies.

More about Deandra

Deandra's training experience includes work at Middle Tyger Community Center, Miracle Hill Ministries, and in the public school system. She also serves in our student’s ministry here at First Baptist working with girls.

Deandra Comer's services include:

Premarital / Marital • Eating Disorders • Career Guidance • ODD • Grief & Loss • Anger • PTSD • Addictions • Sexual Abuse • Blended Families • Anxiety & Depression • Coping Skills 

Norma Lynn Phillips

Counseling Office Manager

Norma Lynn Phillips is the office manager, “communication hub” of the Counseling offices, scheduling appointments, sending forms, and providing office support. She has also served on staff at First Baptist Preschool and Missions Ministry. She takes joy in connecting with and helping people, which is why she loves working with FBS Counseling!